FAQs
What should I wear to a reformer class?
Comfortable, form-fitting clothing that allows you to move freely. Grip socks are required for all classes for safety and hygiene. Don't have a pair? You can purchase some at reception before your class.
I've never done Pilates before – can I join?
Absolutely! We welcome all levels. Our Begin Class is the perfect place to start.
Learn the foundations and build confidence on the reformer. Once you have completed four Begin classes, you can progress to Flow.
How many classes should I attend each week?
For the best results, we recommend 2 classes per week, but even one class will leave you feeling stronger and more energised. Progress is about consistency, not perfection.
Do I have to move up levels?
Not at all! Some people stay in Flow for months or even years and still see amazing results. Move up only if and when you feel ready - there's no pressure.
What should I expect in my first class?
Your first class will introduce you to the reformer, guide you through exercises safely, and help you connect with your core. You'll leave feeling stronger, taller, and energised – and you might even surprise yourself at what your body can do!
Do I need to attend Begin before other classes?
Yes, you must attend 4 Begin classes before joining other classes. This is the best way to feel confident and get the most out of every session.
Can I cancel my class?
Yes! If you cancel with more than 12 hours' notice, your class credit will be returned to your account. Cancellations made within 12 hours of the class will result in the credit being used in accordance with our Terms & Conditions.
Do I need to book in advance?
Yes! Classes have limited spots to ensure everyone has space on the reformer. Booking in advance guarantees your place and avoids disappointment.
I want to join a class but it's full.
No problem! You can join the waitlist. If a spot opens, everyone on the waitlist will be notified by email and the space will be allocated on a first come, first served basis.
Do you cater for private group bookings?
Absolutely! Whether it's a corporate team day, birthday, hen party, or just a fun catch-up with friends, a private group session is a great way to move, laugh, and leave feeling stronger together.
Email us at hello@arespilates.com to check availability and book your session!
When should I arrive to my class?
Classes start promptly to ensure everyone gets the most from their session. Please arrive at least 5 minutes early so you have time to settle in.
What happens if I'm late for my class?
For safety reasons, we may not be able to allow entry once the class has started. Please aim to arrive a few minutes early to get settled and make the most of your session.
Is there somewhere to leave my belongings during class?
Yes! Each attendee has access to a cubby to safely store their belongings during class.
Do you have changing rooms?
Yes, we have two changing rooms stocked with essentials to help you feel refreshed before or after your session.
Do I need to bring anything to class?
Just yourself and a positive mindset! Grip socks are required, and we provide all other equipment. Bring a water bottle to stay hydrated.